They show other people's experiences using a giffgaff PAC Code or moving their phone number from another network to giffgaff. We would love to hear your comments: either about using a giffgaff PAC Code or transferring your phone number from another network to giffgaff. The comments below are all from people who've done the same thing in the past.
You can contribute by adding your own comments here. To see all comments about transferring a phone number, please see the main PAC Codes article. Hello Ken I wish to port in my existing number with giffgaff to Lebara. Daniel transferred a phone number from giffgaff to Lebara Mobile. Hi Daniel, Thanks for your comment. One thing to consider, however, is whether you might just be paying for two plans at the same time i. If this is the case, you might not actually be saving much money by doing this!
One potential alternative would be donating your giffgaff credit to charity or using it another way. Hope this helps, Ken. I want to change my Lyca mobile to giffgaff, do I need to retain the sim in the phone or I remove the sim and put the giffgaff sim to be effective. Felicia transferred a phone number from Lycamobile to giffgaff. Hi Felicia, Thanks for your comment. You can continue using the Lycamobile SIM card until your number moves over.
Giffgaff sim lost! Got new sim but unable to request PAC via old sim as you require the old sim to text and request your PAC to keep the old number. Any way around this please? Dev transferred a phone number within giffgaff. Hi Dev, Thanks for your comment. Load more comments Instead, we have an friendly army of community helpers. If you have any trouble while on giffgaff, you can contact them and they'll typically answer your question within a couple of minutes. We've also got a team of giffgaff Agents who can handle account-related questions, such as payment problems, cancelling your account, or unblocking your phone.
Whether you have a simple question or an issue to solve, the best way to do it is to follow this simple method:. We have identified the questions which are the most often asked by the members and created articles answering all of them. It will answer most of your questions. If you have a question, ask the community. They'll almost always give you an answer in less than 2 minutes.
It's important that you read our community guidelines for posting on the community. The giffgaff forum is a public, family-friendly and welcoming place for all, and we have the community guidelines in place to make sure that it stays that way. Choose the appropriate category and explain the issue to the agents. You can find your giffgaff number via the following methods:. Check out the official giffgaff app for your phone.
This handy app lets you manage your giffgaff account on the fly. Did this solve your problem? If not, pop over to our friendly community for a quick response. Or ask one of our helpful agents for an answer within 24 hours. Which Best Mobile network provider award uSwitch.
Help My account Getting started on giffgaff. Getting started on giffgaff Welcome to giffgaff. Activate your SIM Before we get started, let's make sure that your device is unlocked and that you have coverage where you are. See a signal?
Yes - Great, you can now activate your SIM card No - It could be due to your phone being locked to your previous provider - don't worry, we have a handy guide which gives you advice about how to unlock your phone in our " unlockapedia ". If your phone is not locked, you may want to check the coverage in your area.
The giffgaff settings are: Name: giffgaff APN: giffgaff. Two simple tasks: Ask your old network for your PAC you can just text 'PAC' to from the number you want to transfer Let us know what that code is and when you want your number to be transferred You can also read this guide which explain all there is to know to transfer your number to giffgaff. Useful numbers Voicemail: Your voicemail number is Shortcodes: Shortcodes are used to access quickly network functions from your phone - a bit geeky, but some are handy.
SMS Support: You can also text keywords e. How to add credit We have different ways to help you manage adding credit, so you don't have to run out of credit. Once you give EE Mobile your giffgaff PAC code, your old giffgaff billing account will be closed automatically when your mobile phone number is successfully ported over. If you have any credit left, one good option is to donate it to a charity by SMS text message before porting your number.
Once you have done that, get the following information ready to follow the step-by-step instructions:. Alternatively, you can complete the number transfer to EE online.
Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the EE Mobile signal on your mobile phone screen.
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